Shipping policy


Thank you for shopping with House of 303 Ltd. Below you will find details about how we process and deliver your orders.

Processing Times

  • All orders are processed within 1–2 working days after your order is placed.

  • You will receive an email confirmation with tracking information once your order has been shipped.

  • Please note: during busy periods (sales, product launches, holidays), processing times may be slightly longer.

UK Shipping

  • Standard delivery within the UK typically takes 3–5 working days after dispatch.

  • Express delivery (if available) may take 1–2 working days.

  • Shipping rates are calculated at checkout.

International Shipping

  • International delivery times vary depending on the destination, but usually take 7–14 working days after dispatch.

  • Customs processing may cause delays beyond our control.

  • Customers are responsible for any customs duties, taxes or import fees charged by their local authority.

Order Tracking

  • Once dispatched, you will receive a tracking link via email.

  • Please allow up to 48 hours for tracking information to update.

Shipping Costs

  • Shipping costs are displayed at checkout before payment.

  • Original shipping fees are non-refundable, unless the item is faulty or we made a mistake with your order.

Lost or Delayed Orders

  • If your order has not arrived within the estimated timeframe, please contact us at hello@houseof303.com.

  • We will investigate with the courier and update you as soon as possible.

Contact

For any questions about shipping, please email us at:
📧 hello@houseof303.com